A parental guide to helping your kids stay safe online

Kids know so much about phones, tablets and computers these days, but you can teach them a thing or two about staying safe online with our guide

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Introducing an internet safety guide for parents who are concerned about what their child might be exposed to online.

The internet can be a scary place for parents. With the majority of our kids being more tech-savvy than we are, it can feel like we'll never be able to keep up with what they're up to. With this guide for helping your child stay safe online, however, we will help you understand how to navigate the internet to ensure that your kid's activity never goes beyond harmless fun.

There are many ways in which we can keep track of our kids' behaviour and protect their data. Together with the UK Safer Internet Centre we've created a guide to help you keep your children safe online.

Mobile phones, sexting and intimate photos

As soon as a teenager or child gets a phone, it seems like they're permanently attached to it. (We can't pretend we're not slightly guilty of that too!). But it rarely seems like they ever talk on it, so what on earth are they doing?!

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The dangers

As well as the possible problems with apps, email and the internet there seems to be an alarming trend for children to send each other semi-naked or provocative pictures of themselves and sexually explicit text messages. The consequences of one of these pictures or text messages getting into the wrong hands or going viral could be devastating for any young person.

Parents are also being warned of new 'sexting codes', which are being used by teenagers to hide the true nature of their conversations from their parents. These codes use anagrams, mixing letters and numbers to ask sexual requests or show sexual availability.

What you can do to make sure they stay safe online

Be aware that these 'codes' are being used by young people and watch out if you see these particular ones being used by your teenager. Just having the knowledge that these codes exist and understanding what they mean gives you an insight and into helping your child stay safe online.

  • IWS/N: I want sex/ I want sex now
  • GNOC: Get naked on camera
  • CU46: See you for sex
  • GYPO: Get your pants off
  • 9/ Code 9: Parents watching
  • PIR: Parent in room
  • POS: Parent over shoulder
  • PAL: Parents are listening
  • LMIRL: Let's meet in real life
  • GNOC: Get naked on cam
  • LH6: Let's have sex
  • 8: Oral sex
  • SUGARPIC: Suggestive or erotic photograph
  • J/O: Jerking off
  • RU/18: Are you over 18?
  • S2R: Send to receive
  • 459: I love you

All children are going to do things on the spur of the moment that they may regret later, so talk to them about how huge the fallout from a bad decision like this could be. They may trust someone not to show those pictures or texts to anyone else, but phones get lost and pinched and it would only take a few minutes for their reputation to be shattered.

Parental controls: activity monitoring

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There are some great activity monitoring tools available that allow you to see which sites your kids are visiting, what they're searching for, and who they're talking to via instant messaging.

It may feel a little Big Brother, we know, but it can also act as a deterrent if your kids know you have access to what they're looking at. It also means that should you see something you don't like the look of, you can have that conversation with them straight away.

For instance, KidLogger allows you to monitor your kids' activity from your mobile phone.

What you can do to make sure they stay safe online

If you have a child who's particularly keen on technology and surfing the web, it might be a good idea to put in place some time limits for their usage. It's very rare, but some children's online life can take over their real one, and this can lead to all sorts of problems. Kids sitting up in bed 'til the small hours is also going to leave them tired and grumpy.

It's likely that you're the one who's bought the phone/tablet/laptop etc so you'll have a chance to set some parental controls on it before you give it to them. The user manual should tell you how to do this. It's also worth searching online for other parents' tips for that particular device.

Remember, gaming devices have Internet access, so make sure you set parental controls on them too. As well as setting controls on the devices, make sure you've set them through your service provider (BT, Sky, Talk Talk, Virgin Media etc.) too.

Keeping all devices out of the kids' bedrooms, especially after they've gone to bed is a good idea. You could also set time limits for games consoles and apps. thinkuknow website has some really useful advice on how to speak to your children about websites they should and shouldn't visit.


You can get an app to do almost anything these days. Tell you the weather, take vintage-style photos, help you learn a new language, play games - the list really is endless! Some of them are free to download and others cost money. Some will also allow in-app purchasing. This is where a user will be asked, for example, if they want to buy more lives to continue the game or pay to get some extra features added to the app. You get apps from an app store, like Google App Store, Blackberry App World or Google Play.

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The dangers

In-app purchasing is being made clearer now, but some children have made the headlines for accidentally running up huge bills (we're talking hundreds of £s!) on their, or their parents' phones or tablets.

The age range on apps, which is often supplied on the information before you choose to download, is only provided by the company that designed the app, it's not overseen by an external body. So your children may be downloading apps which aren't age appropriate.

If your children are using your phone or tablet, they may well stray from the game they are playing onto other areas of your device that you don't want them accessing.

What you can do

Make sure your kids don't have your password which might allow them to spend money while they are in an app. Better still, check out the policy of in-app purchases before you download the game. This information will be available for you at the app store. You can turn off in-app purchases and on some phones it's even possible to completely block them - check the settings on the phone to do this.

Over a third of 3-4 year olds use the internet at home, so it's important to be on the ball from when they are really little. Check out the reviews of any app before you download it for your kids. This should give you a steer about what other parents think about it and whether or not they are old enough to use it.

With older children, discuss which apps they have and talk to them if you think any of them are inappropriate or could end up costing them a lot of money.

It might be a nice idea to suggest some apps for your children to download, then you can be sure you're happy with them. Check out these reviews for some ideas. Visit commonsensemedia.org/app-reviews.


The world's most popular social networking site allows people (over the age of 13) to share photos, keep in contact and watching each other's videos.

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The Danger

By posting personal information or pictures of themselves online, children can become the victims of cyber bullying, grooming, identity theft and blackmail.

What you can do to make sure they stay safe online

Set up the account with your child so you can discuss the privacy settings and protecting their online date with them and make sure they fully understand that it is not a place to post pictures or comments that are in any way private.

Make sure their pictures can only be seen by their 'friends' on Facebook, and that they never accept the friendship of someone they haven't met IN PERSON.

Set up your own account - even if you don't want to use it - so you can fully understand how it works and how to better ensure your children stay safe online.

Tell them the story of an American teacher who wanted to show her class how quickly a picture could spread online. Within a few weeks the picture was seen by nearly 1 million Facebook users. Ask your kids to think about that every time they post a picture - 'would they be happy for a million people, including their parents, to see it?'

Teach your children how to block people and report things they find upsetting.

Make sure you sit down with your children and go through the Facebook check list to keep them safe.


Quite simply, cyberbullying is bullying through the use of technology.

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The dangers

Being able to contact someone by text, phone, email or chat room at any time of the day or night, has had the terrible side effect of a surge of cyber bullying.

Being able to hide behind a computer or a phone means cowardly bullies can target victims really easily, and often when they are at home and should be feeling safe.

What you can do to make sure they stay safe online

As with any form of bullying, it's important to let your children know they can talk to you about it. If they don't want to, encourage them to contact a bullying charity like BullyingUK.

You need to encourage them to keep all messages - however embarrassing or hurtful they may be - so there is proof of what's been going on.

Don't ban them from using their phone or computer. This might make your child feel more isolated and the internet is a great way for them to find help.

Tell your child not to reply to any nasty messages, however tempting. A bully is likely to be looking for a response, so make sure they don't get the satisfaction.


A social media app which allows people (over the age of 13) to share photos and videos with their friends by posting them on their profile.

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The dangers

There has sadly been a surge in mental health disorders among young people in recent years, with a 2018 report stating that one in eight children under the age of 19 have suffered from mental disorders such as anxiety and depression. Excessive social media has widely been blamed for causing this shocking rise of mental illness in young people, as children using social media platforms such as Instagram are more likely to compare themselves with others and have their mood impacted by likes and comments.

Instagram has also come under fire recently because of the harmful content that teenagers can access via the Facebook-owned social media platform, such as images of self-harm.

The boss of Instagram is currently in talks to tighten security regulations that would protect young people from seeing these images as readily, following the recent death of 14 year old Molly Russell in 2017. After the teenager tragically took her own life, her family looked into her Instagram account and found that she had been looking at distressing material about depression and suicide.

Last summer it was reported that almost a quarter of 14-year-old girls in the UK have self harmed, so it's important as a parent to be aware of the potential risks and prevent your child from being able to access disturbing content on Instagram.

What you can do to make sure they stay safe online

Set up the account with your children so you can discuss the privacy settings and and ensure that they realise that it is not a place to post pictures, videos or comments that are private in any way.

Switch your children's Instagram settings to make their account private. This is an easy way to limit your children's exposure to strangers as they must first approve anyone who wants to 'follow' them and view their Instagram profile. Make sure that they never accept the follow request of someone they haven't met in real life.

Set up your own Instagram account - even if you don't plan on using it - so you can fully understand how it works and how to better ensure your children stay safe online.

Teach your children how to block people and report things they find upsetting. If someone sends your child an inappropriate image or video, tap the three dots above the post and tap 'Report Inappropriate' to ensure that Instagram take action against this user.

Communicate clear rules for your children. Here are some areas to consider for making these rules:

  • Content rules - Images and videos that your children can and can not view on Instagram (e.g. inappropriate images or videos)
  • Time rules - Implement windows of time in which your children can use their devices (e.g. no use of devices an hour within waking up or an hour before going to sleep)
  • Context rules - Set out places and situations in which phones are banned altogether (e.g. during family meal times or special occasions, in the car)

Instagram also has some safety tips for parents


The Internet phenomenon of Twitter lets users say whatever they want, as long as it's less than 140 characters.

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The dangers

Twitter is quick and easy to use and its simplicity has led to lots of hot-headed celebrities and politicians saying things they've later come to regret. If adults have trouble thinking before they tweet, imagine the trouble kids can get themselves into!

It's also far easier to set up anonymous or multiple accounts than on Facebook, so bullies can hide and make their victim think it's more than one person ganging up on them.

Most of the posts on Twitter are public, so there's a danger of your kids giving out personal information by mistake and preventing them from being able to stay safe online.

What you can do to make sure they stay safe online

Try to make your children understand that even though you can delete tweets, it only takes a second for someone to retweet their message and then there's no getting it back.

Explain to your children they should never retaliate to any abusive messages they receive, not to share any personal information or photos on Twitter and make sure they know how to block other users who they don't want following their tweets.

Twitter has a comprehensive guide for parents.


A popular social networking site that lets people around the world (over the age of 13) ask and answer questions.

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The dangers

Ask.fm has been in the news for numerous stories of cyberbullying and the website's lack of regulation has caused lots of controversy.

Anyone on Ask.fm can view another user's profile and content, and the site also allows users to post questions anonymously. Therefore your kids could run the risk of giving out their personal details by mistake or leave themselves open to unwanted and anonymous comments or even cyberbullying.

What you can do to make sure they stay safe online

The best way to understand how Ask.fm works is to set up your own account. If you decide to let your child use the site go through the saftey tips and privacy settings with them - you can help to protect your child from unwanted posts by making sure they tick the boxes to block anonymous questions and stop their answers from showing up on the 'Stream'.

Before you let your child loose on the site, explain to them that they should never share any personal information like their phone number or any private pictures, videos and comments as it's a risk to their data becoming compromised online.

Ask your child what they would do if they did receive an abusive comment and encourage them never to reply to such posts and to report them straight away.

Show your child how to blacklist or block any unwanted followers on the site.

Got something to add? We'd love to know your tips or tricks for keeping children safe online. Leave us a comment below!